Privacy Policy

Effective Date: 25th August 2025

1. What Data We Collect

When you submit a form, we collect:

• Name
• Email address
• Telephone number
• Reason for your call
• Preferred appointment date and time

We also use privacy-friendly analytics (Vercel Analytics) that do not track personal identifiers.

2. Why We Collect It

We use this data to:

• Schedule appointments
• Respond to inquiries
• Improve our services

3. Where Your Data Goes

Your data is stored securely in a MongoDB database hosted in the EU. We also use Google Calendar to schedule appointments.

4. How Long We Keep It

We retain data only as long as needed to fulfill your booking and comply with legal obligations. Specific retention periods depend on the nature of the service.

5. Your Rights

You can request:

• Access to your data
• Correction or deletion
• Withdrawal of consent

To make a request, email us at sussexsoftware@gmail.com.

6. Cookies

We do not use marketing or tracking cookies. If we add any in the future, we’ll ask for your consent.

This policy may be updated periodically. Please check back for changes.